Testimonials Federal

U.S. Department of Housing and Urban Development (HUD)

[IBTS Management] has been especially helpful in controlling cost and maintaining an excellent quality of service during a time of reduced contract resources. They coordinate with federal program staff on a monthly basis to determine workload and priorities, and to ensure that costs do not exceed the level agreed to for the period of time discussed.

Elizabeth Cocke, Deputy Director, Office of Manufactured Housing

 


IBTS responds to problems of a contractual nature quickly and effectively, and is proactive in identifying potential future problems and bringing them to the attention of the GTM and Program Director. IBTS also always responds with a proposed solution that is adopted in most instances, or is used as the basis for the adopted solution. The Contractor and the staff serve as the "eyes and ears" of the FHA Program, and are often seen by the field clients much more frequently than are HUD staff. The response of the Contractor and its staff to problems identified in the field, by the Contractor field staff, and by the clients, is swift and effective. More complex and problematic issues are always raised to the appropriate program staff person for conferral prior to resolution…if not for the proactive nature of the contract's management, the FHA Program would only be half as effective.

Shawn McKee, HUD Office of Manufactured Housing

 

 

Federal Emergency Management Agency

I just wanted you to know that [the IBTS inspector] has performed brilliantly, in knowledge, ideas, computer skills, and has shown an incredible work ethic towards the group. It has been my pleasure to work with him and the others. I just thought you should know that from his efforts, many desperate hurricane victims are now in safe, sanitary housing.

Craig Brown, Deputy Director, FEMA Florida Hurricane Ivan Strike Team Leader

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