IBTS is the contract monitoring agent for the Federal Manufactured Housing Program. IBTS is responsible for the monitoring and annual assessment of the business processes and procedures of the manufacturers, third party agencies and state government agencies that participate in the Federal program.
The Design Approval Primary Inspection Agencies (DAPIAs) approve manufactured home designs for compliance with the Federal Manufactured Home Construction and Safety Standards. Production Inspection Primary Inspection Agencies (IPIAs) inspect manufactured home facilities to ensure that in-plant quality assurance systems continue to build conforming homes. In addition, IBTS assist SAAs (State Administrative Agencies) in carrying out their responsibilities in overseeing manufacturers, retailers, installers and the handling of consumer complaints.
IBTS Services
IBTS conducts the following monitoring activities:
The Design Approval Primary Inspection Agencies (DAPIAs)
- Conduct oversight reviews of DAPIA approved designs.
- Provide an annual performance assessment.
- Make recommendations to improve performance or take enforcement actions.
The Production Inspection Primary Inspection Agencies (IPIAs)
- Conduct oversight audits and inspections at manufactured home production facilities to determine how well IPIA agency personnel are performing.
- Provide an annual performance assessment report.
- Make recommendations to improve performance or take enforcement actions.
- Oversee the reporting of certification label usage and collection of label fees.
- Maintenance of all label records since the beginning of the Federal Program.
The State Administrative Agencies (SAAs)
- Conduct Cooperative Management Assessments of the SAA operations.
- Provide performance assessment reports of SAA programs.
- Make recommendations to improve performance.
- Assist HUD and SAAs in handling consumer complaints and in their regulatory responsibilities.
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