Moving Beyond AI Talk to Local Government Planning and Action
Share this article:
There is plenty to discuss on AI’s certain impact and transformative potential for local government. But it’s important to start taking action to get your government’s AI vision, policies, and plans in place. Here’s how to get started.

During ICMA’s recent Local Government Reimagined conference in Palm Desert, California, artificial intelligence (AI) was the central focus, with presentations on AI innovations in everything from local government finance to environmental services, hiring and retention to climate and disaster resilience, as well as countless conversations between panels.
Yet whether attendees were talking about AI’s potential benefits or its risks, most are still in the early stages of discussion and have not yet taken a structured approach to examining AI internally in their government. With AI’s rapid acceleration, now is the time to start having these important conversations, so your community can build consensus and create clear actions around how to leverage and manage this transformative technology.
Need help getting started? ICMA’s Local Government AI Strategy Workbook is a step-by-step guide developed as a starting point for local governments to create their AI strategy. Through a series of questions and exercises, the workbook provides a straightforward framework for understanding and developing actions around your community’s unique circumstances, needs, and goals. It also provides guidance and examples on how to use AI responsibly and effectively, as well as risks and ethical factors to consider. For example, these resources can help your government establish standard operating procedures to provide clear guidance to staff, elected officials, and residents on where AI is appropriate and where it is not.
Moving forward, IBTS is continuing to explore how we are using AI to better serve governments. We are conducting AI planning activities in communities where we provide
municipal support; likewise, we see significant potential in how AI can benefit our
public engagement,
climate resilience
assessments, and
community planning
efforts through enhanced and expedited data analysis, community engagement, and predictive modeling and risk assessment approaches.
Click here to view our presentation slides from the conference -- and stay tuned as we share more about IBTS innovations in the weeks ahead.
